Frequently Asked Questions
Everything you need to know about your Yami Dance Shoes experience.
How do I ensure I choose the correct shoe size?
Our dance shoes typically follow standard street shoe sizing, but fit may vary by style. We recommend measuring your foot in centimeters and consulting our detailed Size Guide located on each product page for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn shoes in their original packaging. If your shoes don't fit perfectly or meet your expectations, you can initiate a return or exchange through our online portal.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days. Expedited shipping options are available at checkout.
Are Yami Dance Shoes suitable for both social dancing and competition?
Absolutely. Our shoes are engineered with high-quality microfiber soles and cushioned insoles, providing the perfect balance of slide and grip for social dancing, rehearsals, and professional stage performances.
Do you offer customization for heel heights?
Many of our signature styles are available in multiple heel heights ranging from 2.5 to 4 inches. Please check the 'Heel Height' dropdown menu on the product page to see available options for your favorite design.
How should I care for my dance shoes to make them last?
To maintain your shoes, use a suede brush to clean the soles after every use to prevent wax buildup. Store them in the provided dust bag and avoid wearing them on outdoor surfaces to protect the specialized dance soles.